Documents and terms

Licence, allergens and terms, in writing

Cookies and cookie dough for trade, produced in the UAE under a Dubai Municipality licence. What is on paper, and when you get it.

Licence: Dubai Municipality licence 1616935
Invoices: Carry the licensed company named in the footer, on every quotation before you pay
Allergens: Declaration with every first delivery and whenever a recipe changes
Terms: Cut-off, route day, drop time and account terms, in writing, before the first order
Route: Dubai · Abu Dhabi · Sharjah · Ajman · Umm Al Quwain · Ras Al Khaimah · Fujairah
Quotation: Prices, minimums and shelf life, in writing

Get the price list and a tasting box

or WhatsApp +971 58 678 2566

Allergen declaration

Every delivery carries a written allergen declaration. Our kitchen handles dairy, egg, wheat/gluten, soy, nuts (including peanuts) and sesame, and we will not certify a product free of them from a shared kitchen; we would rather lose the order than misdeclare it.

How a cookie leaves the kitchen

The recipe: Kept in our system, with its ingredients and allergens
Baked: The day of delivery or the day before
Sealed: Each piece labelled with its allergens and bake date · dough tubs with their ingredients and a CONTAINS line
Crated: Counted for the order
Papers: Invoice · delivery order · allergen declaration with the first delivery

Who answers, and what we send

Contact: One named contact, on WhatsApp, within four working hours
On request: Allergen declarations per product · Pest-control and grease-trap contracts
Collection: From the kitchen; the address comes on WhatsApp

Questions

Are you licensed?

Yes. A Dubai Municipality licensed food premises, licence 1616935, with records kept for at least two years.

Are you HACCP certified?

No. If your procurement needs the certificate itself, tell us; we will say so plainly rather than imply it.

Can you send your allergen statements before we order?

Yes, per product, in writing, and again with every first delivery and recipe change.

Is anything made in a nut-free or gluten-free area?

No. One shared kitchen; we declare cross-contact and certify nothing free-from.

Who do we deal with?

One named contact, on WhatsApp.

Why does the invoice show a company name, not Dough It?

Dough It is the trade name; invoices and bank details carry the licensed company, as the law here requires. The name is on every quotation before you pay anything.

Get the price list and a tasting box

Tell us what you run and roughly how much. The tasting box and the price list come back on WhatsApp, within four working hours.